AI agents · Resolve employee IT requests · Prices checked October 21, 2026
IT helpdesk agents for small businesses: prices and real use cases
Service-desk agents that answer employee questions, reset access and resolve common tickets in Slack, Teams or a portal.
The agents 7
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IT helpdesk
Moveworks
An enterprise AI assistant that resolves employee IT and HR requests in Slack, Teams and portals.
Quote onlyContact sales
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IT helpdesk
Atomicwork
An AI-native service management platform with AI coworkers that answer and resolve employee requests.
SubscriptionFrom $25,000/year
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IT helpdesk
Aisera
Agentic AI for enterprise IT, HR and customer service that resolves requests automatically.
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IT helpdesk
Freshservice (Freddy AI)
IT service management software with Freddy AI copilot and agents for IT teams.
Per seat$19/agent/mo (yearly)
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IT helpdesk
Siit
An internal service desk for IT, HR and ops that runs in Slack and Teams, with AI agents that resolve requests.
Subscription$23/admin/mo (yearly)
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IT helpdesk
SuperOps
PSA and RMM software for MSPs and IT teams with AI agents for ticketing and device management.
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IT helpdesk
Rezolve.ai
An agentic AI service desk for IT and HR inside Microsoft Teams.
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Listed, not ranked: we haven't tested these hands-on, and we'd rather not rank on marketing pages. Tip: Start with read-only answers and simple, reversible actions before letting it change permissions.
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