Cheapest · Customer support agents · Prices checked October 21, 2026 to October 31, 2026
Cheapest AI customer support chatbots (2026): 20 sorted by real price
20 AI customer support chatbots sorted by price, cheapest first, using only the prices each vendor publishes, with the plan name, the source and the date we checked it. 6 have a free plan. Sorted by price only, never by payment.
See the price table Best AI customer support agents Get price changes by email
Quick answer
- Cheapest: Gorgias AI Agent, whose lowest listed monthly plan is Starter: $10/mo (monthly only; 50 tickets; AI Agent $30/mo for 30 interactions).
- Next cheapest: Manychat (Essential: $14/mo (billed annually ($168/yr); up to 2 channels; extra Active Contacts $0.10 each monthly ($0.082 annual))), Missive (Starter: $14/user/mo (billed yearly; team spaces and inboxes, SOC 2 Type II)).
- Free plan: Manychat, Tidio Lyro, tawk.to, Crisp AI Agent, Botpress, Landbot.
- Per user: Intercom Fin, Zendesk AI agents, HubSpot Customer Agent, Missive and LiveChat price per user or seat on at least one plan.
- Per AI conversation: about $0.21 (Crisp AI Agent) to $0.99 (Intercom Fin); cheapest at 500 a month: Crisp AI Agent $295. Cost per conversation and at 500 or 2,000.
- Prices checked: October 21, 2026 to October 31, 2026, on each vendor's own pricing page.
AI customer support chatbots by price
| # | Product | Lowest listed monthly plan | Free plan | All plans | Checked | Source |
|---|---|---|---|---|---|---|
| 1 | Starter: $10/mo (monthly only; 50 tickets; AI Agent $30/mo for 30 interactions) | No |
| October 29, 2026 | Source | |
| 2 | Manychat | Essential: $14/mo (billed annually ($168/yr); up to 2 channels; extra Active Contacts $0.10 each monthly ($0.082 annual)) | Free: $0 |
| October 30, 2026 | Source |
| 3 | Missive | Starter: $14/user/mo (billed yearly; team spaces and inboxes, SOC 2 Type II) | No |
| October 25, 2026 | Source |
| 4 | Chatfuel | Business S: $18/mo (billed yearly ($216/yr); 1 business; includes $20 of AI credits a month) | No |
| October 31, 2026 | Source |
| 5 | LiveChat | Essential: $19/user/mo (billed annually ($25 monthly); 1 AI Agent, 10 AI resolutions; 60-day chat history) | No |
| October 31, 2026 | Source |
| 6 | Support Team: $19/agent/mo (billed yearly ($25 monthly); no AI agents) | No |
| October 29, 2026 | Source | |
| 7 | Starter: $24.17/mo (100 billable conversations; help desk only, no monthly Lyro AI conversations) | Free: $0 |
| October 30, 2026 | Source | |
| 8 | tawk.to | AI Assist: $29/mo (optional add-on: AI agents and AI workflows trained on your knowledge base, with human hand-off) | Free: $0 |
| October 31, 2026 | Source |
| 9 | Chatbase | Hobby: $40/mo ($32/mo billed yearly; 2 members, basic integrations) | No |
| October 23, 2026 | Source |
| 10 | Crisp AI Agent | Mini: $45/mo (per workspace; 4 seats; $5 AI credits (around 90 automated conversations)) | Free: $0 |
| October 23, 2026 | Source |
| 11 | Service Hub Professional: $90/seat/mo (billed yearly ($100 monthly with annual commitment); 3,000 HubSpot Credits; $1,500 one-time onboarding) | No |
| October 29, 2026 | Source | |
| 12 | Botpress | Plus: $150/mo (billed annually; 250 conversations/mo, extra packs of 100 for $65; $25 AI usage included; unlimited AI agents, whitelabel webchat) | Free: $0 |
| October 23, 2026 | Source |
| 13 | Platform fee: $750/mo | No |
| October 21, 2026 | Source | |
| 14 | no monthly price listed | No |
| October 29, 2026 | Source | |
| 15 | Landbot | Starter: €32/mo (in euros, not ranked against $ prices) | Yes |
| October 31, 2026 | Source |
| 16 | Ada | no monthly price listed | No | not published | October 21, 2026 | Source |
| 17 | no monthly price listed | No | not published | October 21, 2026 | Source | |
| 18 | no monthly price listed | No | not published | October 21, 2026 | Source | |
| 19 | no monthly price listed | No | not published | October 21, 2026 | Source | |
| 20 | no monthly price listed | No | not published | October 21, 2026 | Source |
How we sorted: the lowest monthly price printed on each vendor's pricing page, cheapest first; products that only publish usage, yearly or quote pricing come last. Prices are copied from each vendor's public pricing page on the date shown; plan names and billing notes (per seat, billed yearly) are kept as the vendor writes them. "not published" or "Contact sales" means the vendor doesn't publish a price; we don't guess. Prices change; confirm with the vendor.
Download this table as a CSV (free, CC BY 4.0: rank, product, price it was sorted by, starting price, free plan, checked date, vendor pricing page).
AI customer support chatbot pricing: cost per conversation and at 500 or 2,000 a month
Short answer: what an AI support chatbot costs. Per AI conversation, the published prices work out to about $0.21 (Crisp AI Agent, Essentials) to $0.99 (Intercom Fin, per resolution). At 500 AI conversations a month: Crisp AI Agent $295, Botpress $345, Intercom Fin $495 and Siena AI $1,200. At 2,000: Botpress $1,000, Intercom Fin $1,980 and Siena AI $2,550. Botpress has a free plan with 100 conversations a month. 5 of the 20 only quote prices through sales. Prices checked October 21, 2026, October 23, 2026, October 25, 2026, October 29, 2026, October 30, 2026 and October 31, 2026.
Vendors charge for AI support in different ways: per resolution, per included conversation, per ticket on top of a platform fee, or per help desk seat. The table puts the ones that publish a usage price on the same footing: cost per AI conversation on the cheapest plan for it, then the monthly bill at 500 and 2,000 AI conversations, with the math. Where the price above a plan's included volume isn't published in our data, we say so instead of guessing.
| Product | How AI is priced | Cost per AI conversation | 500 a month | 2,000 a month | Checked |
|---|---|---|---|---|---|
| Tidio Lyro | Monthly plan with included AI conversations (Lyro AI Agent from $32.50/mo: 50) | from about $0.65 on Lyro AI Agent | Not in our checked data More than Lyro AI Agent's 50 included; the price above that isn't in our checked data | Not in our checked data More than Lyro AI Agent's 50 included; the price above that isn't in our checked data | October 30, 2026 |
| Crisp AI Agent | Monthly plan with included AI conversations (Mini $45/mo: about 90; Essentials $95/mo: about 450; Plus $295/mo: about 1,350) | about $0.21 on Essentials | $295 Plus (about 1,350 included) | Not in our checked data More than Plus's about 1,350 included; the price above that isn't in our checked data | October 23, 2026 |
| Botpress | Monthly plan with included conversations, then packs (Plus $150/mo: 250, extra 100 for $65; Team $750/mo: 1,500, extra 100 for $50) | about $0.50 on Team | $345 Plus $150 + 3 extra packs × $65, billed annually | $1,000 Team $750 + 5 extra packs × $50, billed annually | October 23, 2026 |
| Siena AI | Platform fee plus per ticket (Platform fee $750/mo; Automation pack $0.90/ticket) | $0.90 per ticket + $750/mo platform fee | $1,200 $750 + 500 × $0.90 | $2,550 $750 + 2,000 × $0.90 | October 21, 2026 |
| Intercom Fin | Per resolution (Fin AI Agent: $0.99 per outcome, resolutions and handoffs; qualifications $9.99 each; 50 outcomes/month minimum with another helpdesk) | $0.99 per resolution | $495 500 × $0.99, if every conversation is resolved (you pay only for resolutions) | $1,980 2,000 × $0.99, if every conversation is resolved (you pay only for resolutions) | October 29, 2026 |
| Gorgias AI Agent | Plans: Starter $10/mo (monthly only; 50 tickets; AI Agent $30/mo for 30 interactions); Basic $60/mo ($50 billed yearly; 300 tickets; AI Agent from $27/mo); Pro $360/mo ($300 billed yearly; 2,000 tickets; AI Agent from $171/mo) | No per-conversation price in our checked data | October 29, 2026 | ||
| Manychat | Plans: Free $0 (no credit card; up to 2 eligible channels); Essential $14/mo (billed annually ($168/yr); up to 2 channels; extra Active Contacts $0.10 each monthly ($0.082 annual)); Pro $29/mo (billed annually ($348/yr); up to 3 channels; up to 10k emails; extra Active Contacts $0.05 each monthly ($0.038 annual)) | No per-conversation price in our checked data | October 30, 2026 | ||
| Missive | Plans: Starter $14/user/mo (billed yearly; team spaces and inboxes, SOC 2 Type II); Productive $24/user/mo (billed yearly; rules and automations, API and MCP access); Business $36/user/mo (billed yearly) | No per-conversation price in our checked data | October 25, 2026 | ||
| Chatfuel | Plans: Business S $18/mo (billed yearly ($216/yr); 1 business; includes $20 of AI credits a month); Business M $40.50/mo (billed yearly; 1 business; includes $50 of AI credits a month); Business L $81/mo (billed yearly; 1 business; includes $100 of AI credits a month (XL $153/mo and XXL $366.67/mo also listed)) | No per-conversation price in our checked data | October 31, 2026 | ||
| LiveChat | Plans: Essential $19/user/mo (billed annually ($25 monthly); 1 AI Agent, 10 AI resolutions; 60-day chat history); Growth $79/user/mo (billed annually ($99 monthly); 10 AI Agents, 200 AI resolutions a month; unlimited history); Enterprise Custom (custom AI agents, SSO, SLAs) | No per-conversation price in our checked data | October 31, 2026 | ||
| Zendesk AI agents | Plans: Support Team $19/agent/mo (billed yearly ($25 monthly); no AI agents); Suite Team $55/agent/mo (billed yearly ($69 monthly); includes AI agents); Suite Professional $115/agent/mo (billed yearly ($149 monthly)) | No per-conversation price in our checked data | October 29, 2026 | ||
| tawk.to | Plans: Free $0 (live chat, ticketing, knowledge base and CRM; AI Assist has a free tier for limited volume); AI Assist $29/mo (optional add-on: AI agents and AI workflows trained on your knowledge base, with human hand-off); Whitelabel add-on $29/mo (per property; removes the tawk.to badge, custom domains, branded emails) | No per-conversation price in our checked data | October 31, 2026 | ||
| Chatbase | Plans: Hobby $40/mo ($32/mo billed yearly; 2 members, basic integrations); Standard $150/mo ($120/mo billed yearly; 3 members, helpdesk inbox, voice API); Pro $500/mo ($400/mo billed yearly; 5 members, advanced analytics) | No per-conversation price in our checked data | October 23, 2026 | ||
| HubSpot Customer Agent | Plans: Service Hub Professional $90/seat/mo (billed yearly ($100 monthly with annual commitment); 3,000 HubSpot Credits; $1,500 one-time onboarding); Service Hub Enterprise $150/seat/mo (5,000 HubSpot Credits; $3,500 one-time onboarding) | No per-conversation price in our checked data | October 29, 2026 | ||
| Landbot | Plans: Free €0 (100 chats/mo, no AI chats, 1 seat; no card, never expires); Starter €32/mo (billed annually (€40 monthly); 500 chats/mo, 100 AI chats, 2 seats); Professional €80/mo (billed annually (€100 monthly); 2,500 chats/mo, 300 AI chats, 3 seats, no Landbot branding) | No per-conversation price in our checked data | October 31, 2026 | ||
| Ada | Contact sales | Contact sales | October 21, 2026 | ||
| Aisera | Contact sales | Contact sales | October 21, 2026 | ||
| Decagon | Contact sales | Contact sales | October 21, 2026 | ||
| Kustomer | Contact sales | Contact sales | October 21, 2026 | ||
| Sierra | Contact sales | Contact sales | October 21, 2026 | ||
Copied from each vendor's public pricing page on the date shown (the date links to it). Crisp's included volumes are its own estimate of what the bundled AI credits cover ("around N automated conversations"). Botpress plans are billed annually and include an AI usage credit; heavier model use can cost more. Monthly billing, no add-ons, unless the vendor only lists a yearly price. Prices change; confirm with the vendor.
All 20, cheapest first
Customer support agents →-
Support
Gorgias AI Agent
A helpdesk for Shopify stores with an AI agent that answers email and chat using order data, macros and your policies.
Subscription · 3 use cases$10/mo + AI Agent
-
MarketingFree tier
Manychat
Chat automation for Instagram, Facebook Messenger, WhatsApp, TikTok, Telegram, SMS and email. It auto-replies to comments and DMs, captures leads and runs broadcasts.
SubscriptionFree; Essential $14/mo billed annually
-
Email
Missive
Shared team inbox for email, SMS and chat with assignments, internal comments and an AI assistant for drafting and summarizing.
Per seat$14/user/mo (billed yearly)
-
Marketing
Chatfuel
AI agent for Instagram, Facebook, TikTok and WhatsApp that replies to comments and DMs, answers customer questions, qualifies leads from ads and sends WhatsApp campaigns.
SubscriptionBusiness S $18/mo billed annually
-
Support
LiveChat (Text)
Live chat and omnichannel inbox for sales and support, now sold as Text. Every plan includes an AI Agent that answers chats, with your team stepping in.
Per seat$19/user/mo billed annually
-
Support
Zendesk AI agents
AI agents inside Zendesk's helpdesk suite that answer and resolve requests across messaging and email.
Per seat · 2 use cases$55/agent/mo (Suite Team)
-
SupportFree tier
Tidio Lyro
Tidio's AI agent for small online stores. It answers from your knowledge base in chat, email and social, and hands off to staff.
Subscription · 3 use casesFree; paid from $32.50/mo
-
SupportFree tier
tawk.to
Free live chat, ticketing and knowledge base for websites. Its AI Assist add-on runs AI agents that answer from your knowledge base and hand off to your team.
SubscriptionFree; AI Assist $29/mo
-
Support
Chatbase
Build an AI support agent trained on your own docs and website, then add it to your site as a chat widget or connect it to other channels.
Subscription$40/mo
-
SupportFree tier
Crisp AI Agent
Website chat widget and shared inbox with a built-in AI agent that answers from your knowledge base across chat, email, WhatsApp and other channels.
Subscription$45/mo
-
Support
HubSpot Customer Agent
HubSpot's AI agent for chat, email, forms and calling, trained on your content and connected to the HubSpot CRM.
Pay per use · 2 use casesFrom $90/seat/mo (Service Pro) + credits
-
SupportFree tier
Botpress
Platform for building AI agents for customer conversations, with a visual studio, a webchat widget, a help center and team routing.
SubscriptionFree
-
Ecommerce
Siena AI
An AI customer-experience agent for ecommerce brands that resolves support tickets across channels.
Subscription$750/mo platform fee + $0.90/ticket
-
Support
Intercom Fin
An AI support agent that answers from your help center and connected data, in chat, email and other channels; works with Intercom or another helpdesk.
Pay per use · 3 use cases$0.99 per resolution
-
SupportFree tier
Landbot
No-code builder for website and WhatsApp chatbots and AI agents that capture leads, qualify them and answer customers.
SubscriptionFree; Starter €32/mo billed annually
-
Support
Ada
An AI customer service agent platform that resolves inquiries across chat, email and voice.
Quote onlyContact sales
-
IT helpdesk
Aisera
Agentic AI for enterprise IT, HR and customer service that resolves requests automatically.
Quote onlyContact sales
-
Support
Decagon
AI customer-service agents for large companies across chat, email and voice.
Quote onlyContact sales
-
Support
Kustomer
A customer service CRM with AI agents for chat, email and voice support.
Quote onlyContact sales
-
Support
Sierra
AI agents for customer experience from Bret Taylor's company, priced on outcomes.
SubscriptionOutcome-based (quote)
FAQ
What is the cheapest AI customer support chatbot in 2026?
Of the 20 AI customer support chatbots we list with verified pricing, the cheapest by listed monthly price is Gorgias AI Agent, whose lowest listed monthly plan is Starter: $10/mo (monthly only; 50 tickets; AI Agent $30/mo for 30 interactions), checked October 29, 2026. With a free plan: Manychat, Tidio Lyro, tawk.to, Crisp AI Agent, Botpress and Landbot. Cheapest isn't always best value: compare what each plan includes.
Is there a free AI customer support chatbot?
Yes. Manychat: yes. Its Free plan is $0 (no credit card; up to 2 eligible channels), checked October 30, 2026. Tidio Lyro: yes. Its Free plan is $0 (50 billable conversations/mo, up to 10 seats; Lyro limited to the first 50 conversations per account (lifetime)), checked October 30, 2026. tawk.to: yes. Its Free plan is $0 (live chat, ticketing, knowledge base and CRM; AI Assist has a free tier for limited volume), checked October 31, 2026. Crisp AI Agent: yes. Its Free plan is $0 (chat widget, 2 seats; no AI credits), checked October 23, 2026. Botpress: yes. Its Free plan is $0 (100 conversations/mo, no top-ups; 3 seats, 3 AI agents), checked October 23, 2026. Landbot: yes. Its pricing page lists a free plan (Free; Starter €32/mo billed annually), checked October 31, 2026.
How much does an AI customer support chatbot cost per month?
The lowest listed monthly plans run from $10/mo (Gorgias AI Agent) to $750/mo (Siena AI) across the 13 that print a monthly price. Intercom Fin, Landbot, Ada, Aisera, Decagon, Kustomer and Sierra don't print a comparable monthly price. Prices checked October 21, 2026 to October 31, 2026.
Are these prices per user?
Some are. Intercom Fin, Zendesk AI agents, HubSpot Customer Agent, Missive and LiveChat price at least one plan per user or seat, so multiply by your team size. The others print a flat monthly price. Several also print a lower price for yearly billing; the table keeps the vendor's wording.
How much does an AI customer support chatbot cost per conversation?
From each vendor's published plans: Tidio Lyro from about $0.65 on Lyro AI Agent, Crisp AI Agent about $0.21 on Essentials, Botpress about $0.50 on Team, Siena AI $0.90 per ticket + $750/mo platform fee and Intercom Fin $0.99 per resolution. The others with published plans (Gorgias AI Agent, Manychat, Missive, Chatfuel, LiveChat, Zendesk AI agents, tawk.to, Chatbase, HubSpot Customer Agent and Landbot) don't publish a per-conversation price in our checked data. Prices checked October 21, 2026, October 23, 2026, October 25, 2026, October 29, 2026, October 30, 2026 and October 31, 2026.
How much is Intercom Fin for 500 or 2,000 conversations a month?
Fin charges $0.99 per resolution, so at most $495 a month for 500 conversations and $1,980 for 2,000 if every one is resolved; unresolved conversations aren't charged. If you also use Intercom as your inbox, the help desk is from $19/seat/mo. The cheapest published option at 500 is Crisp AI Agent at $295, and at 2,000 it's Botpress at $1,000. Checked October 29, 2026.
Can a vendor pay to be listed as cheaper?
No. The order is by price only, from each vendor's public pricing page on the date shown. Paid placements on AITeamGuide are always labelled "Sponsored" or "Featured" and never change this order.
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Work at a company on this page? Vendors can claim their listing for free or feature it with a label that says "Sponsored"; paid status never changes the order on this page. Building a different agent? List it here.
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