Compare · Prices checked October 30, 2026 and October 23, 2026
Tidio vs Crisp (2026)
Published starting prices: Tidio, Free; paid from $32.50/mo. Crisp, $45/mo. Side-by-side public pricing, what each does, real use cases and who each suits, all from our listings with sources. We haven't tested either hands-on.
-
SupportFree tier
Tidio Lyro
Tidio's AI agent for small online stores. It answers from your knowledge base in chat, email and social, and hands off to staff.
Subscription · 3 use casesFree; paid from $32.50/mo
-
SupportFree tier
Crisp AI Agent
Website chat widget and shared inbox with a built-in AI agent that answers from your knowledge base across chat, email, WhatsApp and other channels.
Subscription$45/mo
Short answer: Tidio vs Crisp pricing
Comparing the lowest listed monthly plans: Tidio Starter: $24.17/mo (100 billable conversations; help desk only, no monthly Lyro AI conversations), and Crisp Mini: $45/mo (per workspace; 4 seats; $5 AI credits (around 90 automated conversations)). Tidio lists the lower one. Tidio and Crisp also have a free plan. Plans differ in what they include, and some are per seat or billed yearly, so compare the plan details. Checked October 30, 2026 and October 23, 2026. Tidio: yes. Its Free plan is $0 (50 billable conversations/mo, up to 10 seats; Lyro limited to the first 50 conversations per account (lifetime)), checked October 30, 2026. Crisp: yes. Its Free plan is $0 (chat widget, 2 seats; no AI credits), checked October 23, 2026.
Pricing side by side
| Item |  Tidio Lyro | Crisp AI Agent |
|---|---|---|
| Starting price | Free; paid from $32.50/mo | $45/mo |
| Pricing model | Subscription | Subscription |
| Free plan | Yes | Yes |
| Plans |
|
|
| Pricing note | Prices shown are with annual billing (the page advertises 2 months free). | Flat price per workspace, not per conversation. The free plan has no AI credits, so the AI agent starts on Mini. VAT may apply for EU consumers. |
| Checked | October 30, 2026 | October 23, 2026 |
| Source | Vendor pricing page | Vendor pricing page |
Copied from each vendor's public pricing page on the date shown. "not published" means the vendor doesn't publish it; we don't guess. Prices change; confirm with the vendor.
Features and details from our listings
| Item | Tidio | Crisp |
|---|---|---|
| What it is | Tidio's AI agent for small online stores. It answers from your knowledge base in chat, email and social, and hands off to staff. | Website chat widget and shared inbox with a built-in AI agent that answers from your knowledge base across chat, email, WhatsApp and other channels. |
| Made by | Tidio | Crisp |
| Listed under | Customer support agents | Customer support agents |
| Jobs it fits |
|
|
| Verified public use cases | 3 | 0 |
Use cases
Tidio Lyro
-
Use caseSupportVendor case study
Watch brand Burker put Lyro on its website and Instagram as the first line of support; during an April sale it handled 10,000 conversations with a resolution rate near 80%.
May 2026Tidio
-
Use caseSupportVendor case study
Polish personal-care store Your KAYA moved from Gorgias to Tidio in under 14 days; Lyro now answers 75% of tickets in Polish and English from a 330-article knowledge base.
Mar 2026Tidio
-
Use caseSupportVendor case study
NSI Australia, a family-owned beauty and nail supply company with a single support operator, uses Lyro on its website and Facebook; it resolves 62% of inquiries.
Oct 2025Tidio blog
Crisp AI Agent
We haven't found a verified public use case for Crisp AI Agent yet.
Use cases are summarised in our own words from the linked public post; vendor case studies are labelled. All use cases.
Who each is best for
- SubscriptionFree plan
Tidio Lyro is best for
- Teams that need to: Answer store FAQs and order questions; Support customers in several languages.
- Budget: starts at Free; paid from $32.50/mo (subscription, free plan available).
- SubscriptionFree plan
Crisp AI Agent is best for
- Teams that need to: Answer website chat with an AI agent; Run a small team shared support inbox.
- Budget: starts at $45/mo (subscription, free plan available).
From our listing data (jobs, public pricing); not a hands-on test. Full details: Tidio Lyro · Crisp AI Agent.
FAQ
Which is cheaper, Tidio or Crisp?
Comparing the lowest listed monthly plans: Tidio Starter: $24.17/mo (100 billable conversations; help desk only, no monthly Lyro AI conversations), and Crisp Mini: $45/mo (per workspace; 4 seats; $5 AI credits (around 90 automated conversations)). Tidio lists the lower one. Tidio and Crisp also have a free plan. Plans differ in what they include, and some are per seat or billed yearly, so compare the plan details. Checked October 30, 2026 and October 23, 2026.
Is Tidio free? Is Crisp free?
Tidio: yes. Its Free plan is $0 (50 billable conversations/mo, up to 10 seats; Lyro limited to the first 50 conversations per account (lifetime)), checked October 30, 2026. Crisp: yes. Its Free plan is $0 (chat widget, 2 seats; no AI credits), checked October 23, 2026.
How much does Tidio cost?
Tidio lists Free: $0 (50 billable conversations/mo, up to 10 seats; Lyro limited to the first 50 conversations per account (lifetime)); Lyro AI Agent: from $32.50/mo (from 50 Lyro conversations; standalone); Starter: $24.17/mo (100 billable conversations; help desk only, no monthly Lyro AI conversations); Growth: from $49.17/mo (from 250 billable conversations); Plus: from $300/mo (plus usage). Its lowest listed monthly plan is Starter: $24.17/mo (100 billable conversations; help desk only, no monthly Lyro AI conversations). Prices shown are with annual billing (the page advertises 2 months free). Checked October 30, 2026 on the vendor's pricing page.
How much does Crisp cost?
Crisp lists Free: $0 (chat widget, 2 seats; no AI credits); Mini: $45/mo (per workspace; 4 seats; $5 AI credits (around 90 automated conversations)); Essentials: $95/mo (per workspace; 10 seats; $25 AI credits (around 450 automated conversations)); Plus: $295/mo (per workspace; 20 seats; $75 AI credits (around 1,350 automated conversations)). Its lowest listed monthly plan is Mini: $45/mo (per workspace; 4 seats; $5 AI credits (around 90 automated conversations)). Flat price per workspace, not per conversation. The free plan has no AI credits, so the AI agent starts on Mini. VAT may apply for EU consumers. Checked October 23, 2026 on the vendor's pricing page.
Did AITeamGuide test them?
Not hands-on. This comparison is built from each vendor's public pricing page (with the date we checked it), published product information and credited public use cases.
Can a vendor pay to win this comparison?
No. Nothing here is paid. Paid placements on AITeamGuide are always labelled "Sponsored" or "Featured" and never change a comparison or ranking.
Related guides
All comparisons →- Best AI customer support agents 202620 compared by price
- Cheapest AI customer support chatbots20 sorted by price
- Tidio vs GorgiasSide-by-side pricing
- Tidio vs Intercom FinSide-by-side pricing
- Chatbase vs TidioSide-by-side pricing
- Crisp vs Intercom FinSide-by-side pricing
- Tidio vs ZendeskSide-by-side pricing
- Tidio vs BotpressSide-by-side pricing
- Tidio vs ManychatSide-by-side pricing
- Tidio vs tawk.toSide-by-side pricing
- Tidio vs LiveChatSide-by-side pricing
- Tidio vs LandbotSide-by-side pricing
- Tidio Lyro alternatives19 compared by price
More comparisons
- Intercom Fin vs ZendeskSide-by-side pricing
- Gorgias vs ZendeskSide-by-side pricing
- Gorgias vs Intercom FinSide-by-side pricing
- Chatbase vs Intercom FinSide-by-side pricing
- Chatbase vs BotpressSide-by-side pricing
- Manychat vs LinkDMSide-by-side pricing
- Manychat vs CreatorFlowSide-by-side pricing
- Manychat vs ChatfuelSide-by-side pricing
- Botpress vs n8nSide-by-side pricing
- Botpress vs ZapierSide-by-side pricing
Work at Tidio Lyro or Crisp AI Agent? Vendors can claim their listing for free or feature it with a label that says "Sponsored"; paid status never changes the order on this page. Building a different agent? List it here.
Popular pricing guides
- AI sales agents: types and prices
- Best AI sales agents
- Cheapest AI sales tools
- Clay vs Apollo
- Amplemarket vs Apollo
- 11x alternatives
- Best AI receptionists
- What an AI receptionist really costs
- Cheapest AI receptionists
- Retell vs Vapi
- Smith.ai vs Ruby
- Best AI coding agents
- Cursor vs Claude Code
- Claude Code vs Codex
- Cheapest AI coding assistants
- Cheapest AI app builders
- Lovable vs Base44
- Free AI coding agents
- Best AI customer support agents
- Intercom Fin vs Zendesk
- Cheapest AI email assistants
- Best AI email assistants
- Best AI meeting note takers
- Otter vs Fireflies
- Free AI note takers
- Free AI agents
- AI agent pricing statistics
Get price changes for Tidio and Crisp in one weekly email
We re-check vendor pricing pages and note what changed. One email a week: price changes and new free plans (Tidio and Crisp included), the best new AI agents, real-world use cases and new Hub tools. Free; unsubscribe anytime.
Free, no signup needed: the AI agent pricing cheat sheet, the cheapest listed plan for every job on one printable page.
AI customer support chatbot pricing per conversation: cost per AI conversation and monthly bills at 500 and 2,000, with check dates.