Best AI customer support agents in 2026

• Support

  Tidio Lyro

  Tidio's AI agent for small online stores. It answers from your knowledge base in chat, email and social, and hands off to staff.

  Subscription · 3 use casesfrom $32.50/mo

• Support

  Gorgias AI Agent

  A helpdesk for Shopify stores with an AI agent that answers email and chat using order data, macros and your policies.

  Subscription · 3 use cases$40/mo + AI Agent

• Support

  Intercom Fin

  An AI support agent that answers from your help center and connected data, in chat, email and other channels; works with Intercom or another helpdesk.

  Pay per use · 3 use cases$0.99 per resolution

• Support

  Zendesk AI agents

  AI agents inside Zendesk's helpdesk suite that answer and resolve requests across messaging and email.

  Per seat · 2 use cases$55/agent/mo (Suite Team)

• Ecommerce

  Siena AI

  An AI customer-experience agent for ecommerce brands that resolves support tickets across channels.

  Subscription$750/mo platform fee + $0.90/ticket

• Support

  HubSpot Customer Agent

  HubSpot's AI agent for chat, email, forms and calling, trained on your content and connected to the HubSpot CRM.

  Pay per use · 2 use casesUses HubSpot Credits

• AdSupport

  Ada

  An AI customer service agent platform that resolves inquiries across chat, email and voice.

  Quote onlyContact sales

• IT helpdesk

  Aisera

  Agentic AI for enterprise IT, HR and customer service that resolves requests automatically.

  Quote onlyContact sales

• Support

  Decagon

  AI customer-service agents for large companies across chat, email and voice.

  Quote onlyContact sales

• Support

  Kustomer

  A customer service CRM with AI agents for chat, email and voice support.

  Quote onlyContact sales

• Support

  Sierra

  AI agents for customer experience from Bret Taylor's company, priced on outcomes.

  SubscriptionOutcome-based (quote)

How we ordered this list: whether the vendor publishes its prices, then the number of verified public use cases we've found, then the lowest listed monthly plan. Only full listings (verified starting price with its source) are included. We haven't tested these hands-on. How we rank.

Pricing compared

Public pricing of AI customer support agents, with the date each price was checked

Agent	Starts at	Model	Free plan	Plans	Checked	Source
Tidio Lyro	from $32.50/mo	Subscription	No	Lyro AI Agent: from $32.50/mo Starter: $24.17/mo Growth: from $49.17/mo Plus: from $300/mo	October 21, 2026	Source
Gorgias AI Agent	$40/mo + AI Agent	Subscription	No	Starter: $40/mo Basic: $90/mo Pro: $550/mo Advanced: $1,430/mo	October 21, 2026	Source
Intercom Fin	$0.99 per resolution	Pay per use	No	Fin AI Agent: $0.99 per outcome Fin Voice: $1.99 per voice outcome Intercom helpdesk: from $19/seat/mo	October 21, 2026	Source
Zendesk AI agents	$55/agent/mo (Suite Team)	Per seat	No	Support Team: $19/agent/mo Suite Team: $55/agent/mo Suite Professional: $115/agent/mo Copilot add-on: $50/agent/mo	October 21, 2026	Source
Siena AI	$750/mo platform fee + $0.90/ticket	Subscription	No	Platform fee: $750/mo Automation pack: $0.90/ticket	October 21, 2026	Source
HubSpot Customer Agent	Uses HubSpot Credits	Pay per use	No	not published	October 21, 2026	Source
AdAda	Contact sales	Quote only	No	not published	October 21, 2026	Source
Aisera	Contact sales	Quote only	No	not published	October 21, 2026	Source
Decagon	Contact sales	Quote only	No	not published	October 21, 2026	Source
Kustomer	Contact sales	Quote only	No	not published	October 21, 2026	Source
Sierra	Outcome-based (quote)	Subscription	No	not published	October 21, 2026	Source

Prices are copied from each vendor's public pricing page on the date shown. "not published" or "Contact sales" means the vendor doesn't publish a price; we don't guess. Prices change; confirm with the vendor.

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