LiveChat (Text): pricing, what it does and real use cases
Live chat and omnichannel inbox for sales and support, now sold as Text. Every plan includes an AI Agent that answers chats, with your team stepping in.
SupportPer seatBy Text
Starting price
$19/user/mo billed annually
Pricing model
Per seat
Use cases we found
0
Prices checked
October 31, 2026
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Jobs it fits
- Answer website chats with an AI agent and live staff
- Turn chats into sales for online stores
Short answer: LiveChat pricing in 2026
LiveChat lists no free plan, and the cheapest monthly plan listed is Essential: $19/user/mo (billed annually ($25 monthly); 1 AI Agent, 10 AI resolutions; 60-day chat history). LiveChat's pricing page lists 3 paid plans in all, compared below. Checked October 31, 2026.
Pricing
| Plan | Price | Notes |
|---|---|---|
| Essential | $19/user/mo | billed annually ($25 monthly); 1 AI Agent, 10 AI resolutions; 60-day chat history |
| Growth | $79/user/mo | billed annually ($99 monthly); 10 AI Agents, 200 AI resolutions a month; unlimited history |
| Enterprise | Custom | custom AI agents, SSO, SLAs |
Priced per user. Extra AI resolutions are sold in packs of 50 for $49.50. 14-day free trial of Essential or Growth, no credit card. Taxes not included.
Source: https://www.livechat.com/pricing/, checked October 31, 2026. Prices change; confirm on the vendor's page.
LiveChat pricing FAQ
How much does LiveChat cost?
LiveChat's pricing page lists Essential: $19/user/mo (billed annually ($25 monthly); 1 AI Agent, 10 AI resolutions; 60-day chat history); Growth: $79/user/mo (billed annually ($99 monthly); 10 AI Agents, 200 AI resolutions a month; unlimited history); Enterprise: Custom (custom AI agents, SSO, SLAs). Priced per user. Extra AI resolutions are sold in packs of 50 for $49.50. 14-day free trial of Essential or Growth, no credit card. Taxes not included. Checked October 31, 2026.
Is LiveChat free?
No free plan is listed on LiveChat's pricing page (checked October 31, 2026). The pricing information we captured mentions a free trial ("14-day free trial of Essential or Growth, no credit card").
Is there a cheaper alternative to LiveChat?
LiveChat's lowest listed monthly plan is Essential: $19/user/mo (billed annually ($25 monthly); 1 AI Agent, 10 AI resolutions; 60-day chat history). Other customer support agents with a lower listed monthly plan: Gorgias AI Agent (Starter: $10/mo (monthly only; 50 tickets; AI Agent $30/mo for 30 interactions)). Prices as printed on each vendor's pricing page; plans differ in what they include and some are per seat.
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What people are doing with it
We haven't found a public, verifiable use case for LiveChat (Text) yet. Fewer real examples beat made-up ones. Seen one? Send us the link.
Each one is summarised in our own words from the linked public post. Vendor case studies are labelled; they report the vendor's and customer's numbers, not ours. All use cases.
What reviewers say
We haven't written a full summary of public reviews for LiveChat (Text) yet. It's on the list, and reader reviews below are welcome.
Reader reviews
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AI customer support chatbot pricing per conversation: cost per AI conversation and monthly bills at 500 and 2,000, with check dates.