Compare · Prices checked October 22, 2026 and October 20, 2026
ElevenLabs Reception vs Rosie (2026)
Published starting prices: ElevenLabs Reception, $29/mo (Basic). Rosie, $49/mo (Professional). Side-by-side public pricing, what each does, real use cases and who each suits, all from our listings with sources. We haven't tested either hands-on.
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Receptionist
ElevenLabs Reception
ElevenLabs' ready-made AI receptionist for small businesses (also branded Reception.ai). Paste your website, get a phone number and it answers calls, web chat and a booking page, with Google Calendar booking and 90+ languages.
$199/mo at 300 calls
Subscription$29/mo
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Receptionist
Rosie
Simple AI answering service aimed at home services and small offices. Trains itself from your Google profile and website; English and Spanish on every plan.
$149/mo at 300 calls
Ranked in 5 industries$49/mo
Quick answer
- Cheaper: Advertised entry prices: ElevenLabs Reception $29/mo, Rosie $49/mo. At about 300 calls a month, our estimate of the real bill is $199/mo for ElevenLabs Reception and $149/mo for Rosie, so Rosie is cheaper at that volume. Your bill depends on your call volume and call length; the math is on each product page. Checked October 22, 2026 and October 20, 2026.
- Free plans: ElevenLabs Reception: no $0 plan on its pricing page (checked October 22, 2026); free trial or free start: 14-day free trial (30 phone minutes, no card). Rosie: no $0 plan on its pricing page (checked October 20, 2026); free trial or free start: 7-day free trial.
Pricing side by side
| Item |  ElevenLabs Reception |  Rosie |
|---|---|---|
| Starting price | $29/mo (Basic) | $49/mo (Professional) |
| Pricing model | Subscription | Subscription |
| Free plan | No | No |
| Real bill at 300 calls/mo (our estimate) | $199/mo | $149/mo |
| Free trial | 14-day free trial (30 phone minutes, no card) | 7-day free trial |
| Plans |
|
|
| Pricing note | Annual billing: $24, $66 or $166 per month. Plans use a shared credit pool: 1 credit per phone minute, 0.5 per web chat minute, 0.1 per text message. Unused credits do not roll over. Prices exclude tax. | Annual billing gives 2 months free. Website chat free; website texting add-on $50/mo. |
| Checked | October 22, 2026 | October 20, 2026 |
| Source | Vendor pricing page | Vendor pricing page |
Copied from each vendor's public pricing page on the date shown. "not published" means the vendor doesn't publish it; we don't guess. Prices change; confirm with the vendor.
Features and details from our listings
| Item | ElevenLabs Reception | Rosie |
|---|---|---|
| What it is | ElevenLabs' ready-made AI receptionist for small businesses (also branded Reception.ai). Paste your website, get a phone number and it answers calls, web chat and a booking page, with Google Calendar booking and 90+ languages. | Simple AI answering service aimed at home services and small offices. Trains itself from your Google profile and website; English and Spanish on every plan. |
| Type | AI receptionist (self-serve) | AI receptionist (self-serve) |
| Listed under | AI receptionists | AI receptionists |
| 24/7 answering | yes | yes |
| Appointment booking | Yes (built-in calendar and Google Calendar) | Yes on Scale+ (Google Calendar, Calendly, Acuity, Appointlet) |
| Integrations | Google Calendar, Zapier, Webhooks (Plus and up), MCP | Zapier, Jobber (via Zapier), Google Calendar, Calendly, Acuity |
| Bilingual | Yes, English, Spanish and 90+ languages | Yes, English & Spanish on every plan |
| Call transfer | Yes (transfer rules; team-first hours) | Yes on Scale+ (warm and live) |
| HIPAA | No (vendor says Reception does not support HIPAA; points to ElevenAgents with a BAA) | Terms require a BAA for covered entities; not advertised as HIPAA-ready |
| Setup fee | None listed | None listed |
| Verified public use cases | 0 | 0 |
Use cases
ElevenLabs Reception
We haven't found a verified public use case for ElevenLabs Reception yet.
Rosie
We haven't found a verified public use case for Rosie yet.
Where our industry rankings place it: HVAC, Plumbing & Home Services #2, Real Estate Agents #1, Salons, Spas & Med Spas #3, Auto Repair Shops #2, Veterinary Clinics #4.
Use cases are summarised in our own words from the linked public post; vendor case studies are labelled. All use cases.
Who each is best for
- Subscription
ElevenLabs Reception is best for
- Type: AI receptionist (self-serve). Real bill at 300 calls: $199/mo.
- Strengths: Low entry price ($29/mo) and a no-card 14-day trial; Phone, web chat and a booking page from one agent; Premium covers 900 minutes with no overage.
- Watch out: Brand new, so no independent reviews yet; Not HIPAA-ready; Basic takes only 1 call at a time.
- Subscription
Rosie is best for
- Ranked for: HVAC, Plumbing & Home Services, Real Estate Agents, Salons, Spas & Med Spas, Auto Repair Shops, Veterinary Clinics. In real estate agents: Real-estate page, booking and in-call texts for $149.
- Type: AI receptionist (self-serve). Real bill at 300 calls: $149/mo.
- Strengths: Low cost; minutes generous on Scale; Bilingual on every plan; 7-day trial, mobile apps.
- Watch out: Little independent review evidence; Overage rate not shown on pricing page; Booking and transfers need the $149 plan.
From our listing data (jobs, public pricing, industry rankings, pros and cons); not a hands-on test. Full details: ElevenLabs Reception · Rosie.
FAQ
Which is cheaper, ElevenLabs Reception or Rosie?
Advertised entry prices: ElevenLabs Reception $29/mo, Rosie $49/mo. At about 300 calls a month, our estimate of the real bill is $199/mo for ElevenLabs Reception and $149/mo for Rosie, so Rosie is cheaper at that volume. Your bill depends on your call volume and call length; the math is on each product page. Checked October 22, 2026 and October 20, 2026.
Is ElevenLabs Reception free? Is Rosie free?
ElevenLabs Reception: no $0 plan on its pricing page (checked October 22, 2026); free trial or free start: 14-day free trial (30 phone minutes, no card). Rosie: no $0 plan on its pricing page (checked October 20, 2026); free trial or free start: 7-day free trial.
How much does ElevenLabs Reception cost?
ElevenLabs Reception lists Free trial: $0 for 14 days (30 credits (up to 30 phone minutes), 1 phone number, no card required); Basic: $29/mo (75 phone minutes, 1 phone number, 1 call at a time); Plus: $79/mo (275 phone minutes, 3 phone numbers, up to 3 calls at a time, webhooks); Premium: $199/mo (1,000 phone minutes, 5 phone numbers, up to 10 calls at a time, multi-location). Our estimate of the real bill at about 300 calls a month: $199/mo. Checked October 22, 2026 on the vendor's pricing page.
How much does Rosie cost?
Rosie lists Professional: $49/mo (250 minutes, message taking, booking links by text); Scale: $149/mo (1,000 minutes, direct calendar booking, warm & live transfers); Growth: $299/mo (2,000 minutes, waterfall transfers, custom training, white-glove onboarding). Our estimate of the real bill at about 300 calls a month: $149/mo. Checked October 20, 2026 on the vendor's pricing page.
Did AITeamGuide test them?
Not hands-on. This comparison is built from each vendor's public pricing page (with the date we checked it), published product information and credited public use cases.
Can a vendor pay to win this comparison?
No. Nothing here is paid. Paid placements on AITeamGuide are always labelled "Sponsored" or "Featured" and never change a comparison or ranking.
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Work at ElevenLabs Reception or Rosie? Vendors can claim their listing for free or feature it with a label that says "Sponsored"; paid status never changes the order on this page. Building a different agent? List it here.
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