Compare · Prices checked October 22, 2026 and October 20, 2026
ElevenLabs Reception vs My AI Front Desk (2026)
Published starting prices: ElevenLabs Reception, $29/mo (Basic). My AI Front Desk, $99/mo (Business-in-a-Box, monthly; $79 billed annually). Side-by-side public pricing, what each does, real use cases and who each suits, all from our listings with sources. We haven't tested either hands-on.
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Receptionist
ElevenLabs Reception
ElevenLabs' ready-made AI receptionist for small businesses (also branded Reception.ai). Paste your website, get a phone number and it answers calls, web chat and a booking page, with Google Calendar booking and 90+ languages.
$199/mo at 300 calls
Subscription$29/mo
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Receptionist
My AI Front Desk
AI receptionist bundled with web chat, two-way SMS, a simple CRM and outbound automations. Flat plan plus credits for extra minutes.
≈ $264/mo at 300 calls
Ranked in 2 industries$99/mo
Quick answer
- Cheaper: Advertised entry prices: ElevenLabs Reception $29/mo, My AI Front Desk $99/mo. At about 300 calls a month, our estimate of the real bill is $199/mo for ElevenLabs Reception and ≈ $264/mo for My AI Front Desk, so ElevenLabs Reception is cheaper at that volume. Your bill depends on your call volume and call length; the math is on each product page. Checked October 22, 2026 and October 20, 2026.
- Free plans: ElevenLabs Reception: no $0 plan on its pricing page (checked October 22, 2026); free trial or free start: 14-day free trial (30 phone minutes, no card). My AI Front Desk: no $0 plan on its pricing page (checked October 20, 2026); free trial or free start: Account creation is free; trial terms 'depend on your chosen plan or offer' (check before signing up).
Pricing side by side
| Item |  ElevenLabs Reception |  My AI Front Desk |
|---|---|---|
| Starting price | $29/mo (Basic) | $99/mo (Business-in-a-Box, monthly; $79 billed annually) |
| Pricing model | Subscription | Subscription |
| Free plan | No | No |
| Real bill at 300 calls/mo (our estimate) | $199/mo | ≈ $264/mo |
| Free trial | 14-day free trial (30 phone minutes, no card) | Account creation is free; trial terms 'depend on your chosen plan or offer' (check before signing up) |
| Plans |
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| Pricing note | Annual billing: $24, $66 or $166 per month. Plans use a shared credit pool: 1 credit per phone minute, 0.5 per web chat minute, 0.1 per text message. Unused credits do not roll over. Prices exclude tax. | Overage credit pool covers ~40 extra minutes. 20+ languages. |
| Checked | October 22, 2026 | October 20, 2026 |
| Source | Vendor pricing page | Vendor pricing page |
Copied from each vendor's public pricing page on the date shown. "not published" means the vendor doesn't publish it; we don't guess. Prices change; confirm with the vendor.
Features and details from our listings
| Item | ElevenLabs Reception | My AI Front Desk |
|---|---|---|
| What it is | ElevenLabs' ready-made AI receptionist for small businesses (also branded Reception.ai). Paste your website, get a phone number and it answers calls, web chat and a booking page, with Google Calendar booking and 90+ languages. | AI receptionist bundled with web chat, two-way SMS, a simple CRM and outbound automations. Flat plan plus credits for extra minutes. |
| Type | AI receptionist (self-serve) | AI receptionist + CRM bundle |
| Listed under | AI receptionists | AI receptionists |
| 24/7 answering | yes | yes |
| Appointment booking | Yes (built-in calendar and Google Calendar) | Yes |
| Integrations | Google Calendar, Zapier, Webhooks (Plus and up), MCP | Zapier, API (Enterprise) |
| Bilingual | Yes, English, Spanish and 90+ languages | Yes (20+ languages) |
| Call transfer | Yes (transfer rules; team-first hours) | Yes (agent actions) |
| HIPAA | No (vendor says Reception does not support HIPAA; points to ElevenAgents with a BAA) | No: vendor guidance says it does not sign BAAs and must not handle PHI |
| Setup fee | None listed | None listed |
| Verified public use cases | 0 | 0 |
Use cases
ElevenLabs Reception
We haven't found a verified public use case for ElevenLabs Reception yet.
My AI Front Desk
We haven't found a verified public use case for My AI Front Desk yet.
Where our industry rankings place it: Real Estate Agents #2, Salons, Spas & Med Spas #5.
Use cases are summarised in our own words from the linked public post; vendor case studies are labelled. All use cases.
Who each is best for
- Subscription
ElevenLabs Reception is best for
- Type: AI receptionist (self-serve). Real bill at 300 calls: $199/mo.
- Strengths: Low entry price ($29/mo) and a no-card 14-day trial; Phone, web chat and a booking page from one agent; Premium covers 900 minutes with no overage.
- Watch out: Brand new, so no independent reviews yet; Not HIPAA-ready; Basic takes only 1 call at a time.
- Subscription
My AI Front Desk is best for
- Ranked for: Real Estate Agents, Salons, Spas & Med Spas. In real estate agents: Calls, SMS, chat and a CRM in one; outbound follow-ups. Watch minute overages.
- Type: AI receptionist + CRM bundle. Real bill at 300 calls: ≈ $264/mo.
- Strengths: Calls, chat, SMS and CRM in one plan; Outbound calls included (20/day); Many languages.
- Watch out: Minute overages add up past 200 min; No HIPAA/BAA; Billing complaints in reviews.
From our listing data (jobs, public pricing, industry rankings, pros and cons); not a hands-on test. Full details: ElevenLabs Reception · My AI Front Desk.
FAQ
Which is cheaper, ElevenLabs Reception or My AI Front Desk?
Advertised entry prices: ElevenLabs Reception $29/mo, My AI Front Desk $99/mo. At about 300 calls a month, our estimate of the real bill is $199/mo for ElevenLabs Reception and ≈ $264/mo for My AI Front Desk, so ElevenLabs Reception is cheaper at that volume. Your bill depends on your call volume and call length; the math is on each product page. Checked October 22, 2026 and October 20, 2026.
Is ElevenLabs Reception free? Is My AI Front Desk free?
ElevenLabs Reception: no $0 plan on its pricing page (checked October 22, 2026); free trial or free start: 14-day free trial (30 phone minutes, no card). My AI Front Desk: no $0 plan on its pricing page (checked October 20, 2026); free trial or free start: Account creation is free; trial terms 'depend on your chosen plan or offer' (check before signing up).
How much does ElevenLabs Reception cost?
ElevenLabs Reception lists Free trial: $0 for 14 days (30 credits (up to 30 phone minutes), 1 phone number, no card required); Basic: $29/mo (75 phone minutes, 1 phone number, 1 call at a time); Plus: $79/mo (275 phone minutes, 3 phone numbers, up to 3 calls at a time, webhooks); Premium: $199/mo (1,000 phone minutes, 5 phone numbers, up to 10 calls at a time, multi-location). Our estimate of the real bill at about 300 calls a month: $199/mo. Checked October 22, 2026 on the vendor's pricing page.
How much does My AI Front Desk cost?
My AI Front Desk lists Business-in-a-Box: $99/mo ($79/mo billed annually) (200 voice minutes, 100 chats, 400 SMS, 1,000 overage credits/mo); Partner / Enterprise: Contact sales (custom volume, API, account manager). Our estimate of the real bill at about 300 calls a month: ≈ $264/mo. Checked October 20, 2026 on the vendor's pricing page.
Did AITeamGuide test them?
Not hands-on. This comparison is built from each vendor's public pricing page (with the date we checked it), published product information and credited public use cases.
Can a vendor pay to win this comparison?
No. Nothing here is paid. Paid placements on AITeamGuide are always labelled "Sponsored" or "Featured" and never change a comparison or ranking.
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