Chatbase: pricing, what it does and real use cases
Build an AI support agent trained on your own docs and website, then add it to your site as a chat widget or connect it to other channels.
SupportSubscriptionBy Chatbase
Starting price
$40/mo
Pricing model
Subscription
Use cases we found
0
Prices checked
October 23, 2026
Get an email when Chatbase prices change
Jobs it fits
- Answer website visitors from your own docs
- Hand conversations to your team
Short answer: Chatbase pricing in 2026
Chatbase lists no free plan, and the cheapest monthly plan listed is Hobby: $40/mo ($32/mo billed yearly; 2 members, basic integrations). Chatbase's pricing page lists 4 paid plans in all, compared below. Checked October 23, 2026.
Pricing
| Plan | Price | Notes |
|---|---|---|
| Hobby | $40/mo | $32/mo billed yearly; 2 members, basic integrations |
| Standard | $150/mo | $120/mo billed yearly; 3 members, helpdesk inbox, voice API |
| Pro | $500/mo | $400/mo billed yearly; 5 members, advanced analytics |
| Custom | Custom pricing | SSO, HIPAA-eligible, white-labeling |
Monthly billing shown; yearly billing is 20% off. Extra message credits: $40 per 1,000 (auto recharge).
Source: https://www.chatbase.co/pricing, checked October 23, 2026. Prices change; confirm on the vendor's page.
Chatbase pricing FAQ
How much does Chatbase cost?
Chatbase's pricing page lists Hobby: $40/mo ($32/mo billed yearly; 2 members, basic integrations); Standard: $150/mo ($120/mo billed yearly; 3 members, helpdesk inbox, voice API); Pro: $500/mo ($400/mo billed yearly; 5 members, advanced analytics); Custom: Custom pricing (SSO, HIPAA-eligible, white-labeling). Monthly billing shown; yearly billing is 20% off. Extra message credits: $40 per 1,000 (auto recharge). Checked October 23, 2026.
Is Chatbase free?
No free plan is listed on Chatbase's pricing page (checked October 23, 2026).
Is there a cheaper alternative to Chatbase?
Chatbase's lowest listed monthly plan is Hobby: $40/mo ($32/mo billed yearly; 2 members, basic integrations). Other customer support agents with a lower listed monthly plan: Gorgias AI Agent (Starter: $10/mo (monthly only; 50 tickets; AI Agent $30/mo for 30 interactions)); Zendesk AI agents (Support Team: $19/agent/mo (billed yearly ($25 monthly); no AI agents)); LiveChat (Essential: $19/user/mo (billed annually ($25 monthly); 1 AI Agent, 10 AI resolutions; 60-day chat history)). Prices as printed on each vendor's pricing page; plans differ in what they include and some are per seat.
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What people are doing with it
We haven't found a public, verifiable use case for Chatbase yet. Fewer real examples beat made-up ones. Seen one? Send us the link.
Each one is summarised in our own words from the linked public post. Vendor case studies are labelled; they report the vendor's and customer's numbers, not ours. All use cases.
What reviewers say
We haven't written a full summary of public reviews for Chatbase yet. It's on the list, and reader reviews below are welcome.
Reader reviews
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AI customer support chatbot pricing per conversation: cost per AI conversation and monthly bills at 500 and 2,000, with check dates.