Best AI IT helpdesk agents in 2026

• IT helpdesk

  Freshservice (Freddy AI)

  IT service management software with Freddy AI copilot and agents for IT teams.

  Per seat$19/agent/mo (yearly)

• IT helpdesk

  Siit

  An internal service desk for IT, HR and ops that runs in Slack and Teams, with AI agents that resolve requests.

  Subscription$23/admin/mo (yearly)

• IT helpdesk

  Atomicwork

  An AI-native service management platform with AI coworkers that answer and resolve employee requests.

  SubscriptionFrom $25,000/year

• IT helpdesk

  Aisera

  Agentic AI for enterprise IT, HR and customer service that resolves requests automatically.

  Quote onlyContact sales

• IT helpdesk

  Moveworks

  An enterprise AI assistant that resolves employee IT and HR requests in Slack, Teams and portals.

  Quote onlyContact sales

• IT helpdesk

  Rezolve.ai

  An agentic AI service desk for IT and HR inside Microsoft Teams.

  Quote onlyContact sales

• IT helpdesk

  SuperOps

  PSA and RMM software for MSPs and IT teams with AI agents for ticketing and device management.

  Quote onlyContact sales

How we ordered this list: whether the vendor publishes its prices, then the number of verified public use cases we've found, then the lowest listed monthly plan. Only full listings (verified starting price with its source) are included. We haven't tested these hands-on. How we rank.

Pricing compared

Public pricing of AI IT helpdesk agents, with the date each price was checked

Agent	Starts at	Model	Free plan	Plans	Checked	Source
Freshservice	$19/agent/mo (yearly)	Per seat	No	Starter: $19/agent/mo Growth: $49/agent/mo Pro: $99/agent/mo Freddy AI Copilot add-on: $29/agent/mo	October 21, 2026	Source
Siit	$23/admin/mo (yearly)	Subscription	No	Essentials: $23/admin/mo Standard: $45/admin/mo Pro: $89/admin/mo	October 21, 2026	Source
Atomicwork	From $25,000/year	Subscription	No	Platform: from $25,000/year Extra AI coworker: $499/worker/mo Outcomes: from $1 per outcome	October 21, 2026	Source
Aisera	Contact sales	Quote only	No	not published	October 21, 2026	Source
Moveworks	Contact sales	Quote only	No	not published	October 21, 2026	Source
Rezolve.ai	Contact sales	Quote only	No	not published	October 21, 2026	Source
SuperOps	Contact sales	Quote only	No	not published	October 21, 2026	Source

Download this table as a CSV (free, CC BY 4.0: product, starting price, pricing model, free plan, every listed plan, checked date, vendor pricing page).

Prices are copied from each vendor's public pricing page on the date shown. "not published" or "Contact sales" means the vendor doesn't publish a price; we don't guess. Prices change; confirm with the vendor.

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