SysAid: pricing, what it does and real use cases
IT service desk with built-in agentic AI that handles tickets, requests, changes and asset management, including AI copilots for agents and end users and pre-built AI agents.
IT helpdeskPer seatBy SysAid
Starting price
Professional $89/agent/mo
Pricing model
Per seat
Use cases we found
0
Prices checked
November 1, 2026
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Jobs it fits
- Resolve IT tickets and requests with AI agents
- Run IT service and asset management
Short answer: SysAid pricing in 2026
SysAid lists no free plan, and the cheapest monthly plan listed is Professional: $89/agent/mo (AI included: Copilot for agents and end users, pre-built AI agents with 100K Workato credits; quote on request). SysAid's pricing page lists 2 paid plans in all, compared below. Checked November 1, 2026.
Pricing
| Plan | Price | Notes |
|---|---|---|
| Professional | $89/agent/mo | AI included: Copilot for agents and end users, pre-built AI agents with 100K Workato credits; quote on request |
| Enterprise | Custom | from 20 agents; sandbox, tailor-made AI agents, 300K Workato credits |
SysAid lists Professional at $89 per agent per month with a 'Get a quote' button; Enterprise is custom, starting at 20 agents.
Source: https://www.sysaid.com/pricing, checked November 1, 2026. Prices change; confirm on the vendor's page.
SysAid pricing FAQ
How much does SysAid cost?
SysAid's pricing page lists Professional: $89/agent/mo (AI included: Copilot for agents and end users, pre-built AI agents with 100K Workato credits; quote on request); Enterprise: Custom (from 20 agents; sandbox, tailor-made AI agents, 300K Workato credits). SysAid lists Professional at $89 per agent per month with a 'Get a quote' button; Enterprise is custom, starting at 20 agents. Checked November 1, 2026.
Is SysAid free?
No free plan is listed on SysAid's pricing page (checked November 1, 2026).
Is there a cheaper alternative to SysAid?
SysAid's lowest listed monthly plan is Professional: $89/agent/mo (AI included: Copilot for agents and end users, pre-built AI agents with 100K Workato credits; quote on request). Other it helpdesk agents with a lower listed monthly plan: Freshservice (Starter: $19/agent/mo (billed yearly)); Siit (Essentials: $23/admin/mo (billed yearly)). Prices as printed on each vendor's pricing page; plans differ in what they include and some are per seat.
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What people are doing with it
We haven't found a public, verifiable use case for SysAid yet. Fewer real examples beat made-up ones. Seen one? Send us the link.
Each one is summarised in our own words from the linked public post. Vendor case studies are labelled; they report the vendor's and customer's numbers, not ours. All use cases.
What reviewers say
We haven't written a full summary of public reviews for SysAid yet. It's on the list, and reader reviews below are welcome.
Reader reviews
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