Compare · Prices checked October 22, 2026 and October 20, 2026
ElevenLabs Reception vs Goodcall (2026)
Published starting prices: ElevenLabs Reception, $29/mo (Basic). Goodcall, $79/mo (Starter). Side-by-side public pricing, what each does, real use cases and who each suits, all from our listings with sources. We haven't tested either hands-on.
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Receptionist
ElevenLabs Reception
ElevenLabs' ready-made AI receptionist for small businesses (also branded Reception.ai). Paste your website, get a phone number and it answers calls, web chat and a booking page, with Google Calendar booking and 90+ languages.
$199/mo at 300 calls
Subscription$29/mo
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Receptionist
Goodcall
Self-serve AI phone agent billed per unique caller, not per minute. Integrations with home-service and booking tools such as Jobber, Housecall Pro and Square.
$129/mo at 300 calls
Ranked in 7 industries$79/mo
Quick answer
- Cheaper: Advertised entry prices: ElevenLabs Reception $29/mo, Goodcall $79/mo. At about 300 calls a month, our estimate of the real bill is $199/mo for ElevenLabs Reception and $129/mo for Goodcall, so Goodcall is cheaper at that volume. Your bill depends on your call volume and call length; the math is on each product page. Checked October 22, 2026 and October 20, 2026.
- Free plans: ElevenLabs Reception: no $0 plan on its pricing page (checked October 22, 2026); free trial or free start: 14-day free trial (30 phone minutes, no card). Goodcall: no $0 plan on its pricing page (checked October 20, 2026); free trial or free start: Free demo agent; pay when you connect a number.
Pricing side by side
| Item |  ElevenLabs Reception |  Goodcall |
|---|---|---|
| Starting price | $29/mo (Basic) | $79/mo (Starter) |
| Pricing model | Subscription | Subscription |
| Free plan | No | No |
| Real bill at 300 calls/mo (our estimate) | $199/mo | $129/mo |
| Free trial | 14-day free trial (30 phone minutes, no card) | Free demo agent; pay when you connect a number |
| Plans |
|
|
| Pricing note | Annual billing: $24, $66 or $166 per month. Plans use a shared credit pool: 1 credit per phone minute, 0.5 per web chat minute, 0.1 per text message. Unused credits do not roll over. Prices exclude tax. | A repeat caller in the same month counts once. Spam and wrong numbers don't count. Local number included. |
| Checked | October 22, 2026 | October 20, 2026 |
| Source | Vendor pricing page | Vendor pricing page |
Copied from each vendor's public pricing page on the date shown. "not published" means the vendor doesn't publish it; we don't guess. Prices change; confirm with the vendor.
Features and details from our listings
| Item | ElevenLabs Reception | Goodcall |
|---|---|---|
| What it is | ElevenLabs' ready-made AI receptionist for small businesses (also branded Reception.ai). Paste your website, get a phone number and it answers calls, web chat and a booking page, with Google Calendar booking and 90+ languages. | Self-serve AI phone agent billed per unique caller, not per minute. Integrations with home-service and booking tools such as Jobber, Housecall Pro and Square. |
| Type | AI receptionist (self-serve) | AI receptionist (self-serve) |
| Listed under | AI receptionists | AI receptionists |
| 24/7 answering | yes | yes |
| Appointment booking | Yes (built-in calendar and Google Calendar) | Yes, via integrations (e.g. Square appointments) |
| Integrations | Google Calendar, Zapier, Webhooks (Plus and up), MCP | Jobber, Housecall Pro, Square, Zapier, MCP/API tools |
| Bilingual | Yes, English, Spanish and 90+ languages | not published |
| Call transfer | Yes (transfer rules; team-first hours) | Yes (transfers don't count as tools) |
| HIPAA | No (vendor says Reception does not support HIPAA; points to ElevenAgents with a BAA) | Only on Scale ($299) or Enterprise with a signed BAA (per Goodcall FAQ) |
| Setup fee | None listed | None listed |
| Verified public use cases | 0 | 0 |
Use cases
ElevenLabs Reception
We haven't found a verified public use case for ElevenLabs Reception yet.
Goodcall
We haven't found a verified public use case for Goodcall yet.
Where our industry rankings place it: Dental Offices #3, Medical Practices #2, HVAC, Plumbing & Home Services #1, Restaurants #3, Salons, Spas & Med Spas #2, Auto Repair Shops #1, Veterinary Clinics #2.
Use cases are summarised in our own words from the linked public post; vendor case studies are labelled. All use cases.
Who each is best for
- Subscription
ElevenLabs Reception is best for
- Type: AI receptionist (self-serve). Real bill at 300 calls: $199/mo.
- Strengths: Low entry price ($29/mo) and a no-card 14-day trial; Phone, web chat and a booking page from one agent; Premium covers 900 minutes with no overage.
- Watch out: Brand new, so no independent reviews yet; Not HIPAA-ready; Basic takes only 1 call at a time.
- Subscription
Goodcall is best for
- Ranked for: Dental Offices, Medical Practices, HVAC, Plumbing & Home Services, Restaurants, Salons, Spas & Med Spas, Auto Repair Shops, Veterinary Clinics. In hvac, plumbing & home services: $129 at 300 calls with Jobber and Housecall Pro connections.
- Type: AI receptionist (self-serve). Real bill at 300 calls: $129/mo.
- Strengths: Very predictable bill: no minute metering; Cheap at 300 calls; Home-service and Square integrations.
- Watch out: Almost no public review evidence; HIPAA only on the $299 plan.
From our listing data (jobs, public pricing, industry rankings, pros and cons); not a hands-on test. Full details: ElevenLabs Reception · Goodcall.
FAQ
Which is cheaper, ElevenLabs Reception or Goodcall?
Advertised entry prices: ElevenLabs Reception $29/mo, Goodcall $79/mo. At about 300 calls a month, our estimate of the real bill is $199/mo for ElevenLabs Reception and $129/mo for Goodcall, so Goodcall is cheaper at that volume. Your bill depends on your call volume and call length; the math is on each product page. Checked October 22, 2026 and October 20, 2026.
Is ElevenLabs Reception free? Is Goodcall free?
ElevenLabs Reception: no $0 plan on its pricing page (checked October 22, 2026); free trial or free start: 14-day free trial (30 phone minutes, no card). Goodcall: no $0 plan on its pricing page (checked October 20, 2026); free trial or free start: Free demo agent; pay when you connect a number.
How much does ElevenLabs Reception cost?
ElevenLabs Reception lists Free trial: $0 for 14 days (30 credits (up to 30 phone minutes), 1 phone number, no card required); Basic: $29/mo (75 phone minutes, 1 phone number, 1 call at a time); Plus: $79/mo (275 phone minutes, 3 phone numbers, up to 3 calls at a time, webhooks); Premium: $199/mo (1,000 phone minutes, 5 phone numbers, up to 10 calls at a time, multi-location). Our estimate of the real bill at about 300 calls a month: $199/mo. Checked October 22, 2026 on the vendor's pricing page.
How much does Goodcall cost?
Goodcall lists Starter: $79/mo (100 unique customers (~150 calls)); Growth: $129/mo (500 unique customers (~750 calls)); Scale: $299/mo (2,000 unique customers (~3,000 calls)); Enterprise: Contact sales (2,000+ customers, SLA). Our estimate of the real bill at about 300 calls a month: $129/mo. Checked October 20, 2026 on the vendor's pricing page.
Did AITeamGuide test them?
Not hands-on. This comparison is built from each vendor's public pricing page (with the date we checked it), published product information and credited public use cases.
Can a vendor pay to win this comparison?
No. Nothing here is paid. Paid placements on AITeamGuide are always labelled "Sponsored" or "Featured" and never change a comparison or ranking.
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Work at ElevenLabs Reception or Goodcall? Vendors can claim their listing for free or feature it with a label that says "Sponsored"; paid status never changes the order on this page. Building a different agent? List it here.
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