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Customer support agents

Crisp AI Agent: pricing, what it does and real use cases

Website chat widget and shared inbox with a built-in AI agent that answers from your knowledge base across chat, email, WhatsApp and other channels.

SupportSubscriptionFree tierBy Crisp

Starting price

$45/mo

Pricing model

Subscription

Use cases we found

0

Prices checked

October 23, 2026

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Jobs it fits

Short answer: Crisp AI Agent pricing in 2026

Crisp AI Agent has a free plan (Free: $0 (chat widget, 2 seats; no AI credits)), and the cheapest monthly plan listed is Mini: $45/mo (per workspace; 4 seats; $5 AI credits (around 90 automated conversations)). Crisp AI Agent's pricing page lists 3 paid plans in all, compared below. Checked October 23, 2026.

Pricing

PlanPriceNotes
Free$0chat widget, 2 seats; no AI credits
Mini$45/moper workspace; 4 seats; $5 AI credits (around 90 automated conversations)
Essentials$95/moper workspace; 10 seats; $25 AI credits (around 450 automated conversations)
Plus$295/moper workspace; 20 seats; $75 AI credits (around 1,350 automated conversations)

Flat price per workspace, not per conversation. The free plan has no AI credits, so the AI agent starts on Mini. VAT may apply for EU consumers.

Source: https://crisp.chat/en/pricing/, checked October 23, 2026. Prices change; confirm on the vendor's page.

Crisp AI Agent pricing FAQ

How much does Crisp AI Agent cost?

Crisp AI Agent's pricing page lists Free: $0 (chat widget, 2 seats; no AI credits); Mini: $45/mo (per workspace; 4 seats; $5 AI credits (around 90 automated conversations)); Essentials: $95/mo (per workspace; 10 seats; $25 AI credits (around 450 automated conversations)); Plus: $295/mo (per workspace; 20 seats; $75 AI credits (around 1,350 automated conversations)). Flat price per workspace, not per conversation. The free plan has no AI credits, so the AI agent starts on Mini. VAT may apply for EU consumers. Checked October 23, 2026.

Is Crisp AI Agent free?

Yes. Crisp AI Agent has a free plan (Free: $0 (chat widget, 2 seats; no AI credits)); the first paid plan listed is Mini: $45/mo (per workspace; 4 seats; $5 AI credits (around 90 automated conversations)). Checked October 23, 2026.

Is there a cheaper alternative to Crisp AI Agent?

Crisp AI Agent's lowest listed monthly plan is Mini: $45/mo (per workspace; 4 seats; $5 AI credits (around 90 automated conversations)). Other customer support agents with a lower listed monthly plan: Gorgias AI Agent (Starter: $10/mo (monthly only; 50 tickets; AI Agent $30/mo for 30 interactions)); Zendesk AI agents (Support Team: $19/agent/mo (billed yearly ($25 monthly); no AI agents)); LiveChat (Essential: $19/user/mo (billed annually ($25 monthly); 1 AI Agent, 10 AI resolutions; 60-day chat history)). Prices as printed on each vendor's pricing page; plans differ in what they include and some are per seat.

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What people are doing with it

We haven't found a public, verifiable use case for Crisp AI Agent yet. Fewer real examples beat made-up ones. Seen one? Send us the link.

Each one is summarised in our own words from the linked public post. Vendor case studies are labelled; they report the vendor's and customer's numbers, not ours. All use cases.

What reviewers say

We haven't written a full summary of public reviews for Crisp AI Agent yet. It's on the list, and reader reviews below are welcome.

Reader reviews

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AI customer support chatbot pricing per conversation: cost per AI conversation and monthly bills at 500 and 2,000, with check dates.