AI receptionist (self-serve)
Rosie: pricing, real cost and reviews
Simple AI answering service aimed at home services and small offices. Trains itself from your Google profile and website; English and Spanish on every plan.
Real bill at ~300 calls/mo
$149/mo
Scale
Advertised
$49/mo
Professional
How we got that number
900 minutes fits inside Scale's 1,000 minutes, so no overage.
Assumptions: 300 calls/month, average 3 minutes per call (900 talk minutes), billed monthly (not annual), US local number, no add-ons. Computed by AITeamGuide from the vendor's public pricing on 2026-10-20.
Pricing tiers
| Plan | Price | Includes | Overage |
|---|---|---|---|
| Professional | $49/mo | 250 minutes, message taking, booking links by text | not public on pricing page |
| Scale | $149/mo | 1,000 minutes, direct calendar booking, warm & live transfers | not public on pricing page |
| Growth | $299/mo | 2,000 minutes, waterfall transfers, custom training, white-glove onboarding | not public on pricing page |
Annual billing gives 2 months free. Website chat free; website texting add-on $50/mo.
Source: https://heyrosie.com/pricing, checked October 20, 2026.
- Setup fee
- None listed
- Free trial
- 7-day free trial
Key features
| 24/7 answering | yes |
|---|---|
| Appointment booking | Yes on Scale+ (Google Calendar, Calendly, Acuity, Appointlet) |
| Integrations | Zapier, Jobber (via Zapier), Google Calendar, Calendly, Acuity |
| Bilingual | Yes, English & Spanish on every plan |
| Call transfer | Yes on Scale+ (warm and live) |
| HIPAA | Terms require a BAA for covered entities; not advertised as HIPAA-ready |
Public ratings
- Apple App Store: 3.5/5 from 11 reviews
- Google Play: 4.9/5 from 10 reviews
- Capterra: no rating from 0 reviews
Ratings gathered October 20, 2026. We don't republish ratings as our own and haven't tested the product hands-on.
What reviewers say
Thin evidence
Only 11 App Store ratings (3.5) and 10 on Google Play, with very few written reviews. No G2, Capterra or Trustpilot base.
Recurring praise
- Cheaper and better than a call center, per one owner. Apple App Store
- Useful for after-hours calls. Apple App Store
Recurring complaints
- After cancelling a trial, one owner's calls kept going to Rosie and played a subscription error. Remove call forwarding when you cancel. Apple App Store
- The app's login flow confused at least one existing user. Apple App Store
“SO much better (and cheaper) than the call center we were using.”
Summarised by AITeamGuide from public reviews, checked October 20, 2026. Quotes are short excerpts, credited to their authors and sites. Sources: Apple App Store, 11 ratings · Google Play, 10 ratings.
Pros
- Low cost; minutes generous on Scale
- Bilingual on every plan
- 7-day trial, mobile apps
Cons
- Little independent review evidence
- Overage rate not shown on pricing page
- Booking and transfers need the $149 plan
Ranked in
HVAC, Plumbing & Home Services #2Real Estate Agents #1Salons, Spas & Med Spas #3Auto Repair Shops #2Veterinary Clinics #4
Reader reviews
From AITeamGuide readers who use Rosie, confirmed by email and moderated by the editor. These are separate from the public reviews above and don't change our rankings. How we moderate.
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