Email & inbox agents · Customer support agents
Front: pricing, what it does and real use cases
Shared inbox and customer service platform with AI agents and copilots that triage, draft and resolve email, chat and SMS conversations alongside your team.
Starting price
Starter $25/seat/mo (billed annually)
Pricing model
Per seat
Use cases we found
0
Prices checked
November 1, 2026
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Jobs it fits
- Run a shared team inbox and ticketing
- Draft and resolve customer conversations with AI
Short answer: Front pricing in 2026
Front lists no free plan, and the cheapest monthly plan listed is Starter: $25/seat/mo (billed annually; up to 10 seats; single channel type, shared inbox and ticketing). Front's pricing page lists 4 paid plans in all, compared below. Checked November 1, 2026.
Pricing
| Plan | Price | Notes |
|---|---|---|
| Starter | $25/seat/mo | billed annually; up to 10 seats; single channel type, shared inbox and ticketing |
| Professional | $65/seat/mo | billed annually; up to 50 seats; omnichannel, SSO/SCIM |
| Enterprise | $105/seat/mo | billed annually; AI Copilot, QA and CSAT included |
| AI Autopilot add-on | Add-on | omnichannel AI agent; priced separately on every plan |
Prices shown are with annual billing (Front says annual saves 24%). AI Autopilot is an add-on on all plans and AI Copilot an add-on below Enterprise. Free trial available; no free plan.
Source: https://front.com/pricing, checked November 1, 2026. Prices change; confirm on the vendor's page.
Front pricing FAQ
How much does Front cost?
Front's pricing page lists Starter: $25/seat/mo (billed annually; up to 10 seats; single channel type, shared inbox and ticketing); Professional: $65/seat/mo (billed annually; up to 50 seats; omnichannel, SSO/SCIM); Enterprise: $105/seat/mo (billed annually; AI Copilot, QA and CSAT included); AI Autopilot add-on: Add-on (omnichannel AI agent; priced separately on every plan). Prices shown are with annual billing (Front says annual saves 24%). AI Autopilot is an add-on on all plans and AI Copilot an add-on below Enterprise. Free trial available; no free plan. Checked November 1, 2026.
Is Front free?
No free plan is listed on Front's pricing page (checked November 1, 2026). The pricing information we captured mentions a free trial ("Free trial available").
Is there a cheaper alternative to Front?
Front's lowest listed monthly plan is Starter: $25/seat/mo (billed annually; up to 10 seats; single channel type, shared inbox and ticketing). Other email & inbox agents with a lower listed monthly plan: Mailbutler (Starter: $4/user/mo (billed yearly; $5 monthly)); SaneBox (Snack: $4.54/mo ($9.49 monthly, $65/yr ($5.42/mo), or $109 every 2 years ($4.54/mo); 1 email account)); Spark Mail (Plus: $10/user/mo ($99/yr ($8.25/mo))). Prices as printed on each vendor's pricing page; plans differ in what they include and some are per seat.
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What people are doing with it
We haven't found a public, verifiable use case for Front yet. Fewer real examples beat made-up ones. Seen one? Send us the link.
Each one is summarised in our own words from the linked public post. Vendor case studies are labelled; they report the vendor's and customer's numbers, not ours. All use cases.
What reviewers say
We haven't written a full summary of public reviews for Front yet. It's on the list, and reader reviews below are welcome.
Reader reviews
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