Business phone system + AI receptionist add-on
Allo AI Receptionist: pricing, real cost and reviews
Per-seat business phone system with an AI receptionist add-on. Good if you also want a new phone system with CRM sync.
Real bill at ~300 calls/mo
$90/mo (usage caps not published)
Business seat + AI Receptionist, monthly
Advertised
$32/mo
AI Receptionist add-on, billed yearly (also needs a seat)
How we got that number
$45 seat + $45 AI agent = $90 ($64 if billed annually). Allo doesn't publish a call/minute cap for the receptionist, so confirm before relying on this.
Assumptions: 300 calls/month, average 3 minutes per call (900 talk minutes), billed monthly (not annual), US local number, no add-ons. Computed by AITeamGuide from the vendor's public pricing on 2026-10-20.
Pricing tiers
| Plan | Price | Includes | Overage |
|---|---|---|---|
| Solo | $15/mo ($10 annual) | 1 seat (waitlist at time of check) | n/a |
| Business | $45/seat/mo ($32 annual) | CRM sync, shared inbox, US SMS | n/a |
| AI Receptionist add-on | $45/agent/mo ($32 annual) | Answers, books, takes messages, SMS follow-up | usage limits not published |
HIPAA BAA add-on $50/mo per workspace. 7-day free trial.
Source: https://www.withallo.com/pricing, checked October 20, 2026.
- Setup fee
- None
- Free trial
- 7-day free trial
Key features
| 24/7 answering | yes |
|---|---|
| Appointment booking | Yes |
| Integrations | HubSpot, Pipedrive, Attio, Salesforce |
| Bilingual | not public |
| Call transfer | not public |
| HIPAA | BAA available for $50/mo per workspace |
Public ratings
- G2 (Allo phone system): 4.7/5 from 209 reviews
- Trustpilot: 4.1/5 from 22 reviews
Ratings gathered October 20, 2026. We don't republish ratings as our own and haven't tested the product hands-on.
What reviewers say
Limited evidence
Reviews are for Allo's whole phone system; few mention the AI receptionist add-on. G2 themes are from G2's own summary of 209 reviews.
Recurring praise
- Easy to use, with an intuitive interface. G2
- AI call summaries and CRM logging (HubSpot, Attio). G2 Trustpilot
- Responsive support. G2
- Reliable calls. G2
Recurring complaints
- Missing features such as image sharing and speed dial. G2
- Some connection problems and missed calls. G2
- The desktop/Mac app does less than the mobile app. G2
- Charges reportedly continued after cancellation, with support not replying. Trustpilot
“Calls are automatically recorded, transcribed, summarized, and logged directly into HubSpot, along with all SMS conversations.”
Summarised by AITeamGuide from public reviews, checked October 20, 2026. Quotes are short excerpts, credited to their authors and sites. Sources: G2, 209 reviews · Trustpilot, 22 reviews.
Pros
- Cheapest packaged option on paper
- Full phone system + CRM sync
- BAA available
Cons
- Receptionist usage limits not published
- You switch phone systems to use it
Ranked in
Reader reviews
From AITeamGuide readers who use Allo AI Receptionist, confirmed by email and moderated by the editor. These are separate from the public reviews above and don't change our rankings. How we moderate.
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