ElevenLabs Agents: pricing, what it does and real use cases
ElevenLabs' platform for building voice agents that talk on the phone and web, using its speech models.
VoiceSubscriptionFree tierBy ElevenLabs
Starting price
Free; from $6/mo
Pricing model
Subscription
Use cases we found
4
Prices checked
October 21, 2026
Jobs it fits
- Build a custom phone support agent
- Voice agents in many languages
Pricing
| Plan | Price | Notes |
|---|---|---|
| Free | $0 | 10k credits/mo |
| Starter | $6/mo | 30k credits |
| Creator | $22/mo | 121k credits |
| Pro | $99/mo | 600k credits |
| Scale | $299/mo | 1.8M credits, 3 seats |
| Business | $990/mo |
Credits are shared across ElevenLabs products; agent minutes draw on them.
Source: https://elevenlabs.io/pricing, checked October 21, 2026. Prices change; confirm on the vendor's page.
What people are doing with it
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Use caseVoiceVendor case study
Klarna runs a voice agent built on ElevenLabs as the first line of US phone support, resolving eligible calls up to 10x faster.
Feb 2026ElevenLabs blog
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Use caseVoiceVendor case study
Revolut chose ElevenLabs Agents as first-line voice support for customers.
Jan 2026ElevenLabs blog
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Use caseVoiceVendor case study
Solar installer Freedom Forever uses ElevenLabs Agents for inbound customer calls and says it cut support costs by 90%.
Dec 2025ElevenLabs blog
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Use caseVoiceVendor case study
Ally Solutions, an IT service provider, automated 92% of inbound IT-support calls with ElevenLabs Agents.
Aug 2025ElevenLabs blog
Each one is summarised in our own words from the linked public post. Vendor case studies are labelled; they report the vendor's and customer's numbers, not ours. All use cases.
What reviewers say
We haven't written a full summary of public reviews for ElevenLabs Agents yet. It's on the list, and reader reviews below are welcome.
Reader reviews
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Open-source options from the Hub
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Playbook
Pipecat examples
Example voice apps built with Pipecat, including a phone bot on Twilio and other telephony examples.
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PlaybookBy AITeamGuide
Answer missed calls and book appointments for a dental office
Catch the calls your front desk misses, offer the next open slots and text the patient a confirmation, with a person approving anything clinical.
Healthcare admin · Customer support4 steps
Work at ElevenLabs Agents? Vendors: claim or feature your listing (claiming is free; paid status never changes rankings).